Documentation - https://support.oncodes.com/help-center Need Help? - https://codecanyon.net/item/chatnet-php-ajax-chat-room-private-chat-script/28419241/support Update ChatNet to the latest version VERY IMPORTANT --------------- Prior to the update process, It is VERY IMPORTANT to backup all your existing ChatNet files & database. Please note that we are not responsible for the loss of any data. File Preparation • Download the latest version from Codecanyon. • Unzip the contents of the zip file to a folder on your computer. • Upload everything inside Update folder to ChatNet Installation directory on your server. • Replace the existing files. • Make sure updated file permissions are set to 644 and updated folder permissions are set to 775. Running Update • Visit yourdomain/update on a web browser. • If there are pending updates prior to 1.9.1 please run those first. • Follow the on screen instructions. • Please don't close your browser tab or window as it might interrupt your update process. • Update process might take few minutes to complete. After Update • Clear your browser cache. • If you are using Cloudflare purge Cloudflare cache. • If you are using Varnish, Memcache, Opcache or any other caching system purge them too. Translations After the update, go to translation manager and click on "Re Scan" button. Go to every translated language and re save the translations. There may be new phrases you may need to translate. Please don't hesitate to contact us if you need any help with the update, https://support.oncodes.com/help-center/tickets